Swipe Card - Lost, Stolen or Damaged Cards

To obtain a replacement card, follow these steps:

1.    Make a payment for the cost of a replacement card, via the CAI Online Shop (select Replacement Access Card). The cost of a replacement card is $20. Please take note of the Order ID number, as you need to enter this on the Access Card Request Form. Payments can only be made with credit card and Visa/MasterCard debit card. Once you complete the payment, you will be sent an order confirmation by e-mail.

2.    Complete the Access Card Request form (selecting Lost/Stolen/Damaged Card) and submit.

3.    Once your new card has been activated, you will receive an e-mail advising you to collect it from the Student Centre (usually within 2-3 business days).


Please note: Once you submit a request for a new card, your old card will become invalid. If you find the old card after making a request for a new card, you will need to continue with your request for a new card.